FoodoZone
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Delete your FoodoZone account

You can delete your account and personal data at any time, in the FoodoZone app or here on the website. It happens straight away and can't be undone.

01

In the FoodoZone app

  1. Open the FoodoZone app and sign in.
  2. Tap Profile.
  3. Scroll to the bottom and tap Delete account.
  4. Confirm. You're signed out straight away.

You can't delete your account while an order is being prepared or delivered. Wait until it arrives or is cancelled, then try again.

02

On this website

Sign in with the account you want to delete, then come back to this page to delete it.

Sign in
03

If you can't sign in

Send us a message through our contact page using the email address on your FoodoZone account, and say you want your account deleted. We'll check the account is yours and delete it within one month.

04

What happens to your data

Deleted straight away

  • Your name, email address, phone number and profile photo
  • Saved delivery addresses and favourite restaurants
  • Saved cards, which are also removed from Stripe, our payment provider
  • Your notifications, and the link to your Google sign-in

Kept, but no longer linked to you

  • Order and payment records, for 6 years, because UK tax law requires it
  • Reviews you posted, shown as “Deleted customer” without your name or photo
  • Messages you sent to our support team

The records we keep are no longer connected to your name, email address or phone number. After your account is deleted, you can sign up again with the same email address as a new customer.

Our Privacy Policy explains how long we keep each kind of data and why.